SerDesk - Service Desk for service companies
Manage tickets, equipment, warehouse and finances in one place.
Features
- Tickets - creation, assignment, lifecycle control
- Equipment - asset tracking, service book, repair history
- Chat - built-in chat between client, engineer and manager
- Warehouse - parts inventory, automatic write-off, stock control
- Finance - client balance, transaction history, debit/credit
- Reports - engineer statistics, workload, mileage tracking
- Mobile app - native Android client
- Notifications - push notifications for tickets and status changes
Four roles in the system
- Superadmin - organization management, global settings
- Administrator - employees, clients, robots, warehouse, reports
- Engineer - tickets, field service, service book, parts
- Client - own tickets, robots, history, support chat
SerDesk - Service Desk for service companies. Powered by RoboClean API.
Upravlyayte servisnym obsluzhivaniem effektivno. Zayavki, oborudovanie, sklad i finansy v edinoy platforme.